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I rented a high lift on Friday January 5 2018 fromthe tigard location for $ 3,038 My credit card was charged 3 times resulting in me being being charged $ 9,204 I called and was told there was nothing they could do. I contacted my bank and I got it reversed. Then...
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3.7
#1165537
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i went in on a tusday and reserved a long reach forklift. i arived on thursday i very rainey day. they first told me that the lift i reserved had been rented.but they had got me a much biger unit from another store. at no extra charge. much too big for our trailer to...
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2.7
I didn't like
  • Way i was treated and stuck with a tow bill
#1127365
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United Rentals - Worst service ever

I rented a air compressor from hobbs branch wasnt working right from first day call them to fix the lady from hobbs gave me phone No. From mechanic deparment then that guy gave me Artesia Artesia to their mechanic that mechanic to field mechanic I call all this people to get service I will never rent other equipment from them
#1080621
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Where should I start? The rep will tell you anything you want to hear to get your order - then doesn't deliver as promise or charge you what they quoted. No one returns phone calls - Alvin doesn't even return emails. Such a time consuming process - moved onto better...
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#1058183
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My company rented a piece of equipment from United Rentals, as we have many times before, by calling a toll-free number so the equipment could to be located locally without having to call each branch. We ordered the equipment to be picked up in one month. After...
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1.0
I didn't like
  • Whole experience
#1048939
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We purchased a portable compressor United Rentals in Channahon, IL around three years ago. Earlier this year I called them to order parts for a general servicing, such as oil and filters for both engine and compressor side. They seemed like they didn't really know what...
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2.6
I didn't like
  • No return phone calls
#1022088
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Here is another perspective. If your a *** and dont know your *** from a hole in the ground or you don't know how to form a proper sentence when posting your ignorant comments then you are more and likely to *** to be operating equipment. If you dont know how to...
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#959494
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Short Review on July 26, 2016

Equipment not service ad they say management mot very thoughtful of employees or customer's beware or what you are told the will mot back up there words
2.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
#889004
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had rented a lift on 4/4 and returned on 6/3 they told me 2 months and then stuck me with a 1 wk extra charge after telling me 1 month is 30 days the company sucks and there a bunch of liars,,,I worked out side and lost 3 weeks to weather witch is not there fault but...
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Plymouth, New Hampshire
I didn't like
  • Any of them
#864941
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Contact United Rentals

Mailing Address:
100 First Stamford Place, Ste 700
Stamford, CT 06902
Phone:
(844) 873-4948
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Rented a forklift out of the New Jersey office. Horribly disorganized. Was told I had a confirmed equipment pickup for one day between 10am and 12pm. After they didn't show up, and I was forced to waste the time of one man for hours, they apologized and rescheduled...
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4.0
#785895
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