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Where should I start? The rep will tell you anything you want to hear to get your order - then doesn't deliver as promise or charge you what they quoted. No one returns phone calls - Alvin doesn't even return emails. Such a time consuming process - moved onto better...
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#1058183
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My company rented a piece of equipment from United Rentals, as we have many times before, by calling a toll-free number so the equipment could to be located locally without having to call each branch. We ordered the equipment to be picked up in one month. After...
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1.0
I didn't like
  • Whole experience
#1048939
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We purchased a portable compressor United Rentals in Channahon, IL around three years ago. Earlier this year I called them to order parts for a general servicing, such as oil and filters for both engine and compressor side. They seemed like they didn't really know what...
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2.8
I didn't like
  • No return phone calls
#1022088
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Here is another perspective. If your a *** and dont know your *** from a hole in the ground or you don't know how to form a proper sentence when posting your ignorant comments then you are more and likely to *** to be operating equipment. If you dont know how to...
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#959494
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had rented a lift on 4/4 and returned on 6/3 they told me 2 months and then stuck me with a 1 wk extra charge after telling me 1 month is 30 days the company sucks and there a bunch of liars,,,I worked out side and lost 3 weeks to weather witch is not there fault but...
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Plymouth, New Hampshire
I didn't like
  • Any of them
#864941
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Rented a forklift out of the New Jersey office. Horribly disorganized. Was told I had a confirmed equipment pickup for one day between 10am and 12pm. After they didn't show up, and I was forced to waste the time of one man for hours, they apologized and rescheduled...
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2.8
#785895
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Warning!!!! This company cost me money due to there incompetence and wont even call mevto ensure it wont happen in the future. Worst customer service ever!!!! I want to share my experience with everyone so you can decided if this is a company you want to do...
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1.0
#648219
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UNITED RENTAL MADE UNAUTHORIZED, ARBITRARY CHARGES TO OUR COMPANY CREDIT CARD THAT WERE SO SEVERE WE HAD TO CANCEL THE CARD. Our company rented a Bobcat from United Rental on Sulphur Springs Road in Arbutus, Maryland in September 2012 with an contract authorizing them...
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#375371
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United Rentals - Worst service ever

United Rentals
#1080621
I rented a air compressor from hobbs branch wasnt working right from first day call them to fix the lady from hobbs gave me phone No. From mechanic deparment then that guy gave me Artesia Artesia to their mechanic that mechanic to field mechanic I call all this people to get service I will never rent other equipment from them
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Short Review on July 26, 2016

United Rentals
#889004
1.9
Details
Equipment not service ad they say management mot very thoughtful of employees or customer's beware or what you are told the will mot back up there words
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Advertised vs Delivered
Customer service
Diversity of Products or Services
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Product or Service Quality
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